Exchange & Order Cancellation Policy

Refund Policy

Thank you for shopping with us! We value your satisfaction and strive to ensure a smooth and transparent return process. Please read our refund policy carefully before initiating a return.

Returns

• Eligibility: Items can be returned within 30 days of receiving your order.
• Conditions: Only unopened items in their original condition are eligible for returns.
• Exclusions: Returns are not accepted for food and beverages, clearance items, final sale products, or blind boxes.
• Refund Method: Refunds will be issued as store credit.
• Shipping Costs: Customers are responsible for covering the return shipping costs.

Defective Items

Please inspect your order upon receipt. If you notice any defects, damage, or if you receive the wrong item, please contact us immediately so we can resolve the issue for you.

Exchanges

At this time, we do not support exchanges. If you wish to exchange an item, please return the original item and place a new order.

Refunds

• Once we receive and inspect your returned item, we will notify you promptly about the approval or rejection of your refund.
• If approved, your refund will be issued as store credit to your account.

Support

If you have any questions or concerns regarding our refund policy, please feel free to reach out to us at support@axiastation.ca. Your satisfaction is our top priority, and we are committed to making your shopping experience enjoyable and worry-free.

Thank you for choosing us!